Privacy Policy

Introduction

Scentiucandleol respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or purchase our custom blinds and curtains.

Information We Collect

We collect information necessary to provide our manufacturing services and fulfill your orders:

• Contact information including name, email address, phone number, and mailing address
• Order details including product specifications, measurements, and customization preferences
• Payment information processed securely through our payment providers
• Communication records related to your inquiries and orders
• Technical data such as IP address, browser type, and device information

How We Use Your Information

Your information is used exclusively for the following purposes:

• Processing and fulfilling your orders for custom blinds and curtains
• Communicating with you about your orders, consultations, and inquiries
• Providing customer support and addressing your questions
• Improving our manufacturing processes and product offerings
• Sending important updates about your orders and our services
• Complying with legal obligations and protecting our rights

Data Protection

We implement appropriate technical and organizational measures to protect your personal information:

• Secure data storage with encryption and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through certified payment providers
• Employee training on data protection and privacy practices

Information Sharing

We do not sell or rent your personal information. We may share your data only in these circumstances:

• With service providers who assist in order fulfillment, shipping, and payment processing
• With installation partners when you request professional installation services
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Objection: Object to certain processing of your personal information
• Portability: Request transfer of your information to another service provider

Cookies and Tracking

Our website uses essential cookies to ensure proper functionality. We do not use tracking cookies for advertising purposes. For more information, please review our Cookies Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for seven years for accounting and warranty purposes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Scentiucandleol
1475 Richardson Dr Suite 265
Richardson, TX 75080
United States
Phone: +1 972 881 5222
Email: askuse@scentiucandleol.world